1. Who We Are
RND Hub, Inc. is a Delaware corporation that provides growth support, consulting, technology access, and related services for trucking companies, including government freight program guidance, driver recruiting support, and FMCSA-approved ELD and compliance tools. You can reach us at info@rndhub.io or +1 302-240-8084.
2. Information We Collect
- Information you provide: name, company, email, phone number, fleet details, and any message you submit through booking, forms, email, calls, or texts.
- Information from booking and scheduling: we use a third-party booking widget (LeadConnector / HighLevel). Information you submit there is shared with us and that provider.
- Operational information from carriers: for active customers, we may receive data necessary to deliver services (driver records you choose to share, DOT/MC details, ELD telemetry, recruiting pipeline data, etc.).
- Automatic information: IP address, browser type, device identifiers, referrer, pages viewed, and similar log/analytics data collected through cookies and similar technologies.
3. How We Use Information
- To respond to inquiries, schedule meetings, and provide requested services.
- To operate, maintain, secure, and improve our website and services.
- To send service, transactional, and (where permitted) marketing communications. You can opt out of marketing emails at any time.
- To comply with legal obligations and enforce our Terms.
4. Legal Bases (Where Applicable)
Where data-protection laws such as the GDPR apply, we process personal information based on your consent, the performance of a contract, our legitimate interests in operating our business, and compliance with legal obligations.
5. How We Share Information
- Service providers that help us operate (hosting, analytics, email, scheduling, CRM, payment processors). They are permitted to use information only to provide services to us.
- Partners you ask us to engage on your behalf (for example, fuel, factoring, banking, insurance, or loan partner programs).
- Legal and safety disclosures when required by law, subpoena, or to protect the rights, property, or safety of RND Hub, our customers, or others.
- Business transfers such as a merger, acquisition, financing, or sale of assets.
We do not sell your personal information, and we do not “share” personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA.
6. Cookies and Analytics
We use cookies and similar technologies for essential site functionality, performance analytics, and marketing measurement. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
7. Data Retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.
9. Your Rights
Depending on where you live, you may have rights to access, correct, delete, port, or limit use of your personal information, to opt out of certain processing, and to appeal a denial of a request. To exercise rights, email info@rndhub.io. We will verify and respond as required by applicable law and will not discriminate against you for exercising these rights.
10. Children
Our services are not directed to children under 16, and we do not knowingly collect personal information from them.
11. International Users
We are based in the United States. If you access our services from outside the U.S., you understand that your information may be transferred to, processed, and stored in the U.S.
12. Third-Party Links
Our site may link to third-party sites. We are not responsible for their content or privacy practices.
13. Changes to This Policy
We may update this Policy from time to time. The “Last updated” date above reflects the latest revision. Continued use of our services after changes become effective constitutes acceptance.
14. Contact
RND Hub, Inc. — info@rndhub.io — +1 302-240-8084.
